Many of us lose our patience from time to time and treat customer service workers with far less kindness than they deserve. While we don’t do it often or on purpose, how many people actually return to the scene of their rudeness to make amends? One woman who took her frustrations out on a Starbuck’s drive thru window attendant because he told her they were out of cup carriers did just that. Returning to the Starbuck’s in Portland, OR, she apologized to the young man and presented him with $50 in a card that read:
Greetings Starbucks Barista!
Yesterday at your drive-thru we had a less than cheerful encounter. At no fault of yours, you were out of carriers and said you could not take my empty cup (trash). I was less than understanding, and my manner was curt. I need to apologize. The thought of leaving a trail of unkindness like that is so not the path I want to reflect. Not for you, not for me. You are a young man, clearly working hard to build a future, and you should be commended. Keep up your attitude of cheer and hope. Stay hopeful no matter what kind of people cross your path (or drive thru). Surely, God has good blessing in store. You taught this ole lady something yesterday about kindness, compassion, and staying humble.
I thank you! Debbie.
God Bless you today and all your todays.
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